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What is your shipping policy?

Online orders placed before 5 pm are delivered on the same day in Karachi and dispatched to be delivered the next day in other cities. Orders placed after 5 pm are delivered the next day in Karachi and dispatched the next day to be delivered the day after in other cities.

How do I issue a return?

Orders qualify for returns if proof (images/video) of damaged goods or compromised quality are shared with our team on our email. These will be reviewed by the team and after approval, refunds or exchange items will be given to the customer within 3-5 business days.

What if I need more info?

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at